FAQ

• How can I place an order?

Simply browse our product catalog, select the items you want to purchase, add them to your cart, and proceed to checkout.

• How long will delivery take?

Delivery times vary depending on your location. Typically, orders are delivered within 10-30 business days.

• What payment methods do you accept?

We accept various payment methods including credit/debit cards, Apple Pay, .

• Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email.

• Are your products suitable for sensitive skin?

Yes! Our facial masks, lip balms, glosses, and oils are formulated to be gentle and safe for most skin types, including sensitive skin. However, we recommend doing a patch test before full use.

• Are your lip products safe to ingest?

Our lip balms, glosses, and oils are made with non-toxic, skin-safe ingredients but are not intended to be ingested. Please avoid swallowing and use as directed.

• Can I return or exchange products if I’m not satisfied?

Yes, we offer returns and exchanges within 30 days of purchase. Products must be unused and in original packaging. Contact our support team for assistance.

• How do I choose the right lip product for me?

Our website includes detailed descriptions and ingredient info to help you pick the best lip balm, gloss, or oil based on your preferences and needs.